1. Cancellations
- Event Registrations: Cancellations made 30 days or more prior to the event date will receive a full refund minus a 10% administrative fee. Cancellations made between 29 and 15 days prior to the event will receive a 50% refund. No refunds will be issued for cancellations made 14 days or less before the event.
- Memberships: Annual memberships may be cancelled within 14 days of purchase for a full refund. After 14 days, memberships are non-refundable but may be transferred to another individual.
- Online Courses: Courses may be cancelled within 7 days of purchase or before completion of 25% of the course material, whichever comes first, for a full refund.
2. Refunds
- Refunds will be issued using the original method of payment.
- For events cancelled by Sadhana Sangama Trust, attendees will receive a full refund or the option to transfer registration to a future event.
- In case of technical issues preventing access to online content, refunds will be considered on a case-by-case basis.
3. Processing Time
- Refunds will be processed within 10 business days of approval.
- Depending on your financial institution, it may take an additional 2-10 business days for the refund to appear in your account.
4. Non-Refundable Items
- Donations made to Sadhana Sangama Trust are non-refundable.
- Shipping costs for physical products are non-refundable.
5. Exceptions
We reserve the right to make exceptions to this policy at our discretion. Exceptions may be made for extenuating circumstances such as medical emergencies or natural disasters.
6. Contact
For all cancellations or refund requests, please contact sadhanasangamatrust@yahoo.co.in. Please include your name, order number, and reason for the cancellation or refund request.